Privacy policy

Last Updated: July 1, 2026

This Privacy Policy describes how Olfactik (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit, browse, or make a purchase from www.olfactik.com (the “Site”), or otherwise interact with our services.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Olfactikis an independently operated online retail store offering women’s fashion and dresses.

Website: www.olfactik.com
Email: hello@olfactik.com
Phone: +1 561-573-0394

Business Address:
Olfactik
110 Knob Creek Dr, 
Lawndale, NC 28090
United States

2. Information We Collect

We collect personal information that you provide directly to us, information collected automatically when you use our Site, and information received from service providers that help us operate our store.

Information You Provide to Us

When you place an order, create an account, contact us, or interact with our Site, we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment confirmation details
Customer support messages
Return or refund request information

Order and Transaction Information

When you make a purchase, we collect information related to your order, including products purchased, order number, shipping method, billing details, delivery address, and transaction status.

Payment information is processed securely through Shopify and supported third-party payment providers. We do not store your full credit card or debit card number on our website or servers.

Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Time zone
Pages viewed
Products viewed
Referring website or traffic source
Interaction with ads, emails, or website features
Cookie and tracking technology data

This information helps us understand how visitors use our Site, improve website performance, prevent fraud, and measure marketing effectiveness.

3. How We Use Your Information

We use personal information for the following purposes:

To process and fulfill orders
Including payment confirmation, order review, shipping, delivery, and order updates.

To provide customer support
Including responding to inquiries, return requests, refund questions, product questions, and order issues.

To communicate with you
Including order confirmations, shipping updates, customer service messages, and policy-related notices.

To improve our Site and services
Including analyzing website performance, customer behavior, product interest, and shopping experience.

To prevent fraud and protect our store
Including order verification, payment security, fraud prevention, and account protection.

To conduct marketing and advertising
Including measuring ad performance, showing relevant ads, and improving promotional campaigns.

To comply with legal obligations
Including tax, accounting, compliance, dispute resolution, and regulatory requirements.

4. Shopify and Third-Party Service Providers

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell products and services online.

We may share necessary information with trusted service providers that help us operate our store, including:

Shopify and checkout providers
Payment processors
Shipping and fulfillment providers
Customer support tools
Fraud prevention providers
Analytics providers
Advertising and marketing platforms

These service providers are only given information necessary to perform their services.

5. Pinterest Advertising and Tracking

We may use Pinterest advertising tools, including the Pinterest Tag, to help us promote our products, measure advertising performance, and show more relevant ads to visitors.

Pinterest-related technologies may collect or receive information from our Site, including:

Pages viewed
Products viewed
Add-to-cart activity
Checkout activity
Purchase activity
Device and browser information
IP address
Cookie or pixel identifiers
Ad interaction data

We may use this information to:

Measure Pinterest ad performance
Understand which products or pages visitors interact with
Track conversions from Pinterest Ads
Create or improve advertising audiences
Show relevant Olfactik ads on Pinterest or related advertising services

Pinterest may process this information according to its own privacy policy and advertising settings. You can manage your Pinterest advertising preferences through your Pinterest account settings.

6. Google Advertising, Analytics, and Merchant Services

We may use Google services, including Google Analytics, Google Ads, and Google Merchant Center-related tools, to understand website performance, measure advertising results, and promote our products.

Google-related tools may collect data such as device information, browser information, website activity, traffic source, ad interaction, and conversion activity.

This information helps us improve our store, measure campaign performance, and provide more relevant shopping experiences.

7. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate our Site and improve your shopping experience.

Cookies may be used for:

Website functionality
Shopping cart and checkout operation
Account login and preferences
Security and fraud prevention
Analytics and performance measurement
Advertising and remarketing
Pinterest and Google ad tracking

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including cart and checkout features.

8. How We Share Information

We do not sell your personal information for money.

However, we may share certain information with service providers and advertising partners to operate our store, process orders, provide customer support, measure marketing performance, and deliver relevant advertising.

We may share information with:

Shopify
Payment providers
Shipping and fulfillment partners
Fraud prevention providers
Analytics providers
Pinterest advertising tools
Google advertising and analytics tools
Professional advisors, when necessary
Legal or regulatory authorities, when required by law

9. Your Privacy Rights

Depending on your location, you may have certain privacy rights regarding your personal information.

These rights may include:

The right to access personal information we hold about you
The right to correct inaccurate personal information
The right to request deletion of personal information
The right to restrict or object to certain processing
The right to opt out of certain marketing communications
The right to opt out of certain sharing for targeted advertising

To exercise your privacy rights, please contact us at hello@olfactik.com.

10. Your Privacy Choices

You may opt out of marketing emails by clicking the unsubscribe link included in our marketing messages.

You may also control cookies through your browser settings.

If required by applicable privacy laws, we will honor valid opt-out requests related to targeted advertising, selling, or sharing of personal information.

You may also use browser-based privacy signals, such as Global Privacy Control (GPC), where supported by our Site or applicable tools.

11. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

Order information may be retained for accounting, tax, compliance, and customer service purposes.

12. Data Security

We take reasonable steps to protect your personal information.

Our checkout is processed through Shopify and supported payment providers. Payment information is handled through secure payment systems, and we do not store full payment card details on our website.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards.

13. International Visitors

Our Site is operated for customers in the United States and other available regions.

If you access our Site from outside the United States, your information may be transferred to, stored, or processed in the United States or other countries where our service providers operate.

14. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us at hello@olfactik.com, and we will take appropriate steps to remove the information.

15. Links to Third-Party Websites

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations.

Any updates will be posted on this page with a revised “Last Updated” date.

17. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Brand Name: Olfactik
Website: www.olfactik.com
Email: hello@olfactik.com
Phone: +1 561-573-0394

Business Address:
Olfactik
110 Knob Creek Dr, 
Lawndale, NC 28090, 
United States

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM CT
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.